Drift Local

The Business Directories Handbook

Why Business Data Providers Care About Agreement

  1. Fixing silent listing decay. Set aside time to monitor every month rather than treating it as a one-off project.
  2. Second pass. In the main, claim what exists before creating anything new – duplicates are harder to remove than to avoid.
  3. Left undone. Even so, check by phone or postcode lookup, not by memory.
  4. Reading local search signals. Record the canonical version of the name, address and phone number somewhere the agency of record can find it.
  5. Field notes. The order matters: correct first, then rebuild, and only then submit anywhere new.

Why An Inconsistent Phone Number Costs More Than It Looks

Keep the description factual; the categories carry the relevance work. Broadly, a single stale field can propagate through data aggregators long after the original entry was fixed.

The data from most clean-up projects indicates more than half of the problems trace back to a single unclaimed profile. As a rule, volume flatters a report; agreement is what actually moves listing completeness. Photograph or screenshot each profile before editing – reversions do happen.

Data flows outward from aggregators, so an error at the source reappears in places no one submitted to. Unlike content, citations do not need to be original – they need to be identical.

Write the Canonical Record Down

01

What data aggregators read

Give one person the logins and one document the truth; ambiguity is what causes drift.

02

Common traps

Anything unverifiable should be removed rather than corrected.

03

One rule

A workable routine is to check at the begin of every quarter and log every change with a date.

04

Checking the logo and imagery

Keep a change log; six months on, no one remembers which field was edited or why.

05

The short list

Taken together, work from the aggregators outward, since fixing a source fixes everything downstream.

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